South East Asia and European markets are a testimony to its cross-border customer base. Over twenty percentage of the combined installed capacity of 20700MT is exported.
Head quartered in Cochin, Kerala, Merchem employs state-of-the-art facilities, stringent quality control systems and superior technical expertise to achieve customer satisfaction and standards of excellence in both, the domestic and international markets.
The R & D team is continuously finding better ways to meet customer expectations for both better quality products and new product development. Consistency in quality & product parameters is attained by a systematic approach beginning at raw materials and covering the final processing. This approach has held in good stead with the major automobile tyre companies and other customers as indicated in their vendor rating as well as their audits. The Quality and Environmental Management Systems at Merchem comply with the ISO 9001: 2000 and the ISO 14001 standards.
The range of products is shipped in standard packaging as per the ERCA (European Rubber Chemical Association) guidelines. The products are available in pellets/ pastilles/powder form, in HDPE laminated paper bags. Liquid products are sold in barrels.